Information We Collect
Account Information
When you register for Parmylex Gub, we collect basic details to set up your learning account. This includes your name, email address, and phone number if provided. We use this information to create your profile, send course updates, and provide customer support.
Learning Activity Data
To personalize your educational experience, we track your progress through courses, session attendance, and interaction with learning materials. This helps us recommend relevant content and improve our teaching methods. Your instructors may also see this data to adapt their guidance to your learning style.
Payment Information
For course enrollment and subscription payments, we process financial data through secure third-party payment processors. We don't store complete credit card details on our servers. Transaction records are kept for accounting purposes and to resolve any billing questions.
We never collect more information than necessary to deliver your learning experience. Optional data like profile photos or dietary preferences are entirely up to you.
Technical Data
Our platform automatically collects technical information when you visit our site. This includes your IP address, browser type, device information, and pages visited. We use this data to improve platform performance, troubleshoot technical issues, and understand how students navigate our courses.
- Browser and device specifications for compatibility
- Connection data to optimize video streaming quality
- Session logs to maintain platform security
- Geographic location for time zone adjustments
How We Use Your Data
The information we collect serves specific purposes that directly benefit your learning experience. We're transparent about these uses and don't employ your data for unrelated purposes without your consent.
Educational Delivery
Your account data allows us to provide personalized course recommendations based on your skill level and interests. When you join a live session, we use your information to connect you with the right instructor and classmates. Progress tracking helps both you and your teachers understand where you excel and where additional support might help.
Platform Communication
We send emails about your enrolled courses, upcoming sessions, and account activity. These messages include class reminders, instructor announcements, and important platform updates. You can adjust notification preferences in your account settings, though some essential communications like payment confirmations can't be disabled.
Service Improvement
Aggregated usage data helps us identify which teaching methods work best and which features students find most valuable. We analyze learning patterns to develop new courses and improve existing content. This analysis never focuses on individual students but looks at broader trends across our community.
Your data stays within our educational platform. We don't share personal information with advertisers or use it for marketing purposes beyond our own course offerings.
Legal Compliance
In certain situations, we may need to use or disclose your information to comply with Australian law, respond to legal processes, or protect the rights and safety of our students and instructors. These instances are rare and handled with careful consideration of your privacy.
Data Security Measures
Protecting your personal information is a technical and organizational priority. We've implemented multiple layers of security to safeguard the data you trust us with.
Technical Protections
All data transmission between your device and our servers uses industry-standard SSL encryption. Your account password is hashed using secure algorithms, meaning even our staff can't view it. We maintain regular backups stored in separate secure locations to prevent data loss.
Our platform undergoes regular security audits by independent experts. We patch vulnerabilities promptly and monitor systems for unusual activity that might indicate unauthorized access attempts.
Access Controls
Only authorized personnel have access to personal data, and only when necessary for their specific job functions. Instructors can see information relevant to their students' learning progress but not financial or sensitive account details. Our team receives regular training on data protection best practices.
Data Retention
We keep your personal information only as long as you maintain an active account or as required by Australian regulations. Course progress data remains available throughout your enrollment. After account closure, we retain essential records for legal compliance but delete other personal information within 90 days.
- Active account data maintained during enrollment
- Financial records kept for 7 years per Australian requirements
- Course completion certificates retained permanently
- Marketing contact data removed upon unsubscribe
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting us directly.
Access and Portability
You can view most of your personal data directly in your account dashboard. This includes your profile information, enrolled courses, and learning progress. If you need a complete copy of all data we hold about you, submit a request through our contact form. We'll provide this information in a portable format within 30 days.
Correction and Updates
Keep your information current by editing your profile anytime. If you notice incorrect data that you can't change yourself, let us know and we'll update our records promptly. Accurate information ensures you receive appropriate course recommendations and important notifications.
Deletion Rights
You can close your account and request data deletion at any point. We'll remove your personal information within 90 days, though we may retain some records for legal compliance or dispute resolution. Active course enrollments should be completed or transferred before account closure.
To exercise any privacy rights, email us at info@tf-v7.com or call +61408977113 during business hours. We'll verify your identity and process requests within the timeframes required by Australian law.
Marketing Preferences
Control the types of communications you receive in your notification settings. Opt out of promotional emails while still receiving essential course information. Changes take effect within 48 hours, though you might receive messages already in our sending queue.
Cookies and Tracking
Our platform uses cookies and similar technologies to remember your preferences and analyze how you interact with our courses. These small data files enhance your experience and help us improve our services.
Essential Cookies
Some cookies are necessary for basic platform functionality. They keep you logged in as you navigate between pages, remember items in your course cart, and maintain security settings. These cookies don't track your activity outside our website and can't be disabled without affecting platform usability.
Performance Cookies
We use analytics cookies to understand which features students find helpful and where they encounter difficulties. This aggregated data shows us popular courses, average session lengths, and common navigation patterns. No personally identifiable information is included in these analytics.
Preference Cookies
These cookies remember your choices like video quality settings, language preferences, and interface customizations. They make your experience more convenient by applying your preferred settings automatically on return visits.
Managing Cookies
Most browsers let you control cookies through their settings. You can block all cookies, accept only certain types, or receive notifications before cookies are stored. Be aware that blocking essential cookies will prevent you from accessing certain platform features or staying logged in.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated clearly before they take effect.
Notification Process
When we make significant changes to how we handle your data, we'll send an email notification to your registered address. The updated policy will also be posted on our website with the revision date clearly marked. Continuing to use our platform after the effective date constitutes acceptance of the new terms.
Review History
Previous versions of our privacy policy are available upon request. This transparency lets you track how our data practices have evolved and make informed decisions about your continued use of our services.
Last Updated: This privacy policy was last revised on March 15, 2025. It applies to all students enrolled on or after this date.
